Outbound Sales Development Representative
Job Description
Salary
£25,000 – £32,000 basic (pro-rata, 2 days/week) + uncapped commission + bonuses OTE
Realistic OTE £38,000 – £50,000 for strong performers (full-time equivalent basis) Contract type
Permanent, Part-Time — 2 days per week (Tuesday and Wednesday, office-based) Rochdale office — on-site during initial period; hybrid flexibility considered after successful probation
Start Immediate — we are scaling fast and building our outbound sales engine
Reports to Sales Director / CEO
Booking target 2–3 qualified discovery calls per day worked (6–10 per month)
3Roc Ltd (trading as 3Roc Technology) is a well-established, 100% UK-based IT managed services provider headquartered in Rochdale, Greater Manchester. With over 10 years of experience, we specialise in reliable managed IT support, Microsoft 365, Azure cloud solutions, cybersecurity, project delivery, legacy system modernisation and proactive service desk — all delivered by UK-only engineers with no offshore support.
We are now accelerating growth and building a dedicated outbound sales desk. In this frontline role you will generate qualified pipeline by making high-volume outbound calls, uncovering IT pain points — slow support, cyber risks, M365 challenges, offshore frustrations — and securing 15-minute discovery calls directly for senior leadership.
This role is ideal for driven, phone-savvy individuals who thrive on activity, resilience and earning through performance. Your results are seen and rewarded quickly in a supportive, high-energy team.
We believe SDRs should know exactly what they can earn. Our commission structure is straightforward and transparent and will be discussed at the interview.
Key Responsibilities
Outbound Calling & Lead Qualification
• Make 80–100 outbound dials per day worked
• Book 2–3 qualified 15-minute discovery calls per day worked (target: 6–10 qualified meetings per month)
• Uncover IT pain points — support frustration, cyber exposure, M365 underuse, offshore provider issues — and qualify decision-maker interest
CRM & Data Management
• Log every call, outcome, notes, pain points and next steps in Pipedrive within 60 seconds of each call
• Use LinkedIn Sales Navigator, Apollo.io, ZoomInfo and other compliant sources to research and target the right decision-makers — bursars, IT coordinators, practice managers, IT directors
Team Collaboration & Development
• Handle common objections confidently using our battle cards and training materials
• Participate in daily 9:15 huddles, weekly 1:1s and Friday pipeline reviews
• Contribute to the shared team goal of 40+ qualified opportunities per month across the full SDR team
What We’re Looking For
Essential
• Proven experience in outbound telephone sales, cold calling, telesales or lead generation — B2B ideal, but strong call centre or telesales experience welcome
• Excellent phone manner — clear, confident, resilient and able to bounce back quickly from rejection
• Strong listening skills to quickly identify and probe IT pain points in a conversation
• Comfortable hitting and exceeding daily activity KPIs across dials, conversations and bookings
• Basic computer literacy and genuine willingness to learn our tools — Pipedrive, Aircall, LinkedIn Sales Navigator
• Right to work in the UK and a reliable commute to our Rochdale office on Tuesdays and Wednesdays
• Coachable mindset — open to full training on script, product knowledge, GDPR compliance and objection handling
Desirable
• Interest in IT services, cybersecurity, cloud (Microsoft 365 / Azure) or working with schools, professional services firms and public sector clients
• Any B2B sales or lead generation experience in services or IT
• Familiarity with CRM systems or outbound sales tools
• Experience using LinkedIn for prospecting and decision-maker research
What We Offer
• Competitive basic salary (£25,000 – £32,000 FTE pro-rata) + uncapped commission paid on booked meetings that convert to revenue — realistic OTE £38,000 – £50,000 FTE for strong performers
• Monthly and quarterly bonuses for exceeding bookings and pipeline targets
• Full sales and product training — script, IT basics, objection handling, GDPR and more
• Modern, high-output tools: power dialer (Aircall), Pipedrive CRM, LinkedIn Sales Navigator and fresh lead lists
• Fun, gamified sales environment with leaderboards and prizes for top bookers
• Clear career path — top performers progress to account management, field sales or team lead roles
• 20 days holiday + bank holidays, pension scheme, free parking and regular team socials
• Direct exposure to the Sales Director and CEO — your wins are visible and celebrated immediately
• Supportive small-team culture in a friendly Rochdale office — real, visible impact as we scale
Working Pattern & Location
This is a permanent, part-time role — 2 days per week (Tuesday and Wednesday), office-based at our Rochdale site. Standard hours apply with daily team huddles beginning at 9:15.
The role is fully office-based during your initial period with us. Hybrid flexibility may be considered after a successful probation for the right candidate. There is no long-distance commute — we are local to Greater Manchester.
About 3Roc Technology
3Roc Ltd is a 100% UK-based IT managed services provider with over 10 years of experience delivering for public and private sector clients across Greater Manchester and beyond. Everything we do is delivered by UK-only engineers — no offshore support, no hidden hand-offs.
We are growing quickly and this role sits at the heart of that growth. You will have direct access to senior leadership, your results will be seen and celebrated, and the best performers will progress.
If you are a resilient, target-driven phone professional who wants to earn serious uncapped commission while building pipeline for a growing IT consultancy — we would love to hear from you.